Frequently Asked Questions
Have questions about our custom handcrafted furniture? We've got answers. If you don't find what you're looking for, feel free to reach out to us directly — we're always happy to help.
What makes Richard & Sons Designs furniture different from store-bought furniture?
What makes Richard & Sons Designs furniture different from store-bought furniture?
Our tables and chairs are hand-stained, hand-finished by skilled artisans — made specifically to your specifications. No two pieces are exactly alike!
Can I customize the size, color, and finish of my furniture?
Can I customize the size, color, and finish of my furniture?
Absolutely! Customization is at the heart of what we do. We offer hundreds of color and stain combinations so you can mix and match to perfectly match your home's style. You can also work with us on sizing to ensure your piece fits your space just right.
How long will it take to receive my order?
How long will it take to receive my order?
Because each piece is made to order, production times vary. Many of our customers have received their orders ahead of the estimated delivery date. You'll receive an estimated timeframe at the time of purchase, and we'll keep you updated throughout the process.
Do you offer free shipping
Do you offer free shipping
Yes! We offer FREE shipping on all orders. Your custom furniture will be delivered right to your door.
Where is Richard & Sons Designs located, and where do you ship?
Where is Richard & Sons Designs located, and where do you ship?
We are based in Houston, Texas, and ship throughout the United States. All of our furniture is assembled and hand-finished in the USA.
Do you offer a warranty on your furniture?
Do you offer a warranty on your furniture?
Yes, we offer a 1-year limited manufacturer's warranty on all of our furniture. This covers any manufacturer's defects. Please note that normal wear and tear over time is not covered under the warranty.